Customer Testimonials
I have purchased 2 vehicles through Don. He has always been very helpful and full of suggestions and ideas that have been very helpful to me. He's always stayed in contact and has been available every time I have called him with questions even after my purchase.
Dripped in as a “new in town” with an F-150 crew cab on its last legs. It failed electrically several times on the drive from MN and has been used and abused. Erick recommended looking at the Ranger- smaller, more efficient- more to my liking now that I don’t need to haul as much. The ranger was the ticket. In two hours( most of it cleaning out my old and well used truck) I was on my way and love it. Quick to respond, 7500 pound towing capacity and comfortable, I am happy with my experience.
Great buying experience. Went in just to look, but with the help of Don Patel, I am a proud new owner of a 2020 F25o! Don was very knowledgeable in all Ford Trucks. Highly recommend for your next buying experience.
Mike Ferretti in sales went Out of his way to accommodate my requests and meet with me. Wasn’t pushy at all and knew the vehicles they sell veey well.
I have been using this dealership for many years. My service advisor is Ashley Moore. He has always been extremely helpful in resolving issues and problems with my vehicles and I always send my referrals to him. It's always a pleasure to do business with Ashley and Al Packer Ford West
Gary Reilly always goes up and beyond in customer service. Repairs completed in a timely manner. Gary also reserved a loaner car too for us. Thanks Gary for all you do.
I as looking for a quality late model F150 at a fair price. Also a sales person that is NO nonsense I finally found both! I have been searching for 2 months so I knew what I wanted and how much I would be willing to pay. Bing Sunday and them closing soon, I was with the right salesperson Myke Gooden! He got right to th point took my info gave m his price , which I agreed on . Within 2 hours I was driving my 2018 F150 with 11000 miles remaining on the warranty . Myke thanks for. Understanding your customer and selling me what ...
Ashley has been my service rep for approx 12 years and I can’t thank him enough for the great care he takes of me and my cars. I have sent friends and relatives to him because I know he will take great care of them
Wendy in Quick Lane was very attentive with our repair and kept us updated with how the repair was going. Vehicle was repaired properly and on schedule. It’s a pleasure to do business there.
After very disappointing results at the Ford dealership where my family has purchased 4 new cars over the past 20 years (and serviced them there-but not again), we decided to head away from the Ft. Lauderdale area and head up to Al Packer Ford on Southern. What a difference! We felt as though they ACTUALLY WANTED us to by a car from them. Our salesman was Ivan Jazmin, and he was great. Professional but also down-to-earth. He told us later that he told the finance department that “These people came all the way from south Broward. If we don’t treat them ...
Ashley Moore is the best service person at Al Packer Ford west. He is always profession, attentive and interested in solving the problem in a timely manner.
Found my truck online and their web delray meant did a great job to facilitate my schedule. I work a ton and had to come back to seal the deal and Mike Ferretti worked with me the whole time. When it came time to finally pick her up the process was smooth and really quick. Love my truck! And had a great experience.
We had the best experience ever buying our new Ford Edge thanks to the best salesman ever Nobel Adili! Had a great experience also with the Royal Palm Beach dealership. Betty and Larry Tower.
I have owned Ford cars and trucks for over 35 years. Al Packer is the only place that I allow my service to be done. Ashley Moore is the service advisor I always use.
The service was excellent, Nobel the sales guy is a real professional, they don't play games there, go in and out fast and happy, i would for sure come back in the future to make another deal, the price on the internet it was the same when i got there, i past the whole saturday on the other ford dealer and it was a waste of the time, and in only one hour they gave me what i was looking for, thank you so much!!!
I went to Al Packer Ford West just to look around with no intention of buying but salesman Michael Gooden introduced himself to me and proceeded to show me everything that I was looking at.The very next day I came back and bought a brand new 2020 F-350 Truck.Michael Gooden’s knowledge,professionalism, and enthusiasm for the job was truly outstanding. A .
I wouldn’t buy a car from anyone else. Glenn Dunn and the staff at Al Packer Ford have always treated me like family. If you’re looking for a Ford in Palm Beach County look no further than Al Packer.
Ashley Moore has always treated me with professional service. Ashley gets my vehicle diagnosed quickly and provides a fair price to complete the work. My vehicle is then repaired promptly within his estimated time frame. This is why I continue to come to Al Packer Ford
We feel very fortunate to have Ashley Moore as our Service Writer. He is excellent in taking care of his customers. He cares and that means the world to us when we need our vehicles serviced.
Don Patel was a great sales rep! recommend him to anyone that goes to Al Packer Ford royal palm. Even after a couple misunderstandings they were able accommodate us and we walked out of there VERY happy with our new 2019 Ford F-150
I have been dealing with Ashley Moore since 2005 and his attention to detail and professionalism never falls short of perfect. I recently purchased a 2018 King Ranch which will visit Ashley regularly.
We had the misfortune of one tire blow out and one flat tire five days apart. Ford roadside assistance was great and our past and present Service Advisor Ashley Moore as usual took excellent care of us. We would not go anywhere else to purchase a vehicle from Glenn Dunn or have service done thru Ashley Moore.
Ashley Moore in the service department is a good service advisor as he always calls me and keeps me updated with any service I am having done. I purchased my F150 from this dealer through Glenn Dunn and I am always satisfied with the service I receive.
I was looking for a new f-150 truck,Michael Ferretti was my sales representative. He did a excellent job. He never applied any pressure and was very helpful by showing the various trucks that were available for my application. we test drove several and he always explained the features of the vehicle.He is very knowledgeable about the vehicles that Al Packar Ford sell. It was a pleasure dealing with him. The rest of the process was equally pleasing with no pressure and good service. I recommend this dealership for overall excellent service.
La asesoria, profesionalismo y colaboracion de Ivan Jazmin fue la mejor, realmente es la persona con quien quieres hacer negocios. Responsable y atento de que todo se hiciera correctamente. Junto con el apoyo del Sr. Jason Meegan, hicieron que fuera posible la compra de mi primer carro. Por siempre estare agradecido. Con toda seguridad volvere cuando vaya a comprar un proximo vehiculo.
Michael Ferretti is an excellent salesperson. he patiently showed us the vehicles we had interest in, he addressed any concerns we had, very professionally and in a low key manner. Michael handled all the paperwork, without being dragged from office to office.
I have bought 3 vehicles from them they are always professional And earn your business, they are very nogligable about there truck's. Would buy my next truck there again
The service department was quick, friendly, and easy to deal with.
Glenn Dunn was my salesman and he was so wonderful and easy to work with. He made sure I got the exact car with all the features I was looking for. I’ve leased and bought through Al Packer a few times and have always used Glenn Dunn. Any time I have a friend looking for a vehicle, I always send them his way! Highly recommend him.
Great car buying experience. Our sales person Ivan Jazmin was terrific. Smooth process and we got a great deal. Everyone in the dealership was courteous and friendly.
I stopped by al packer ford,royal pal beach,a few months ago,I'd seen a truck in there I liked,however,I wasnt able to get one just yet,but I met a salesman ,named Ivan yasmin,and we took a couple for a test drive,and i told him I'd be back when i was able to buy a newer used truck.as luck would have it,i drive by again,and seen a very nice fx4 ranger 150,and a couple other really nice newer model trucks,so Ivan and i took ...
I want to recognize Salesman Michael (Myke) Gooden for his excellent help throughout the buying process. Although I had numerous questions and a number of visits to the dealership, he was always welcoming and got me the answers I needed to make the right vehicle choice. My questions continued even after the sale and delivery of my new F250 and he continued to help me with my issues in a most understanding way.